Terms of Service

Effective Date: January 1, 2026

Last Updated: January 1, 2026

1. Acceptance of Terms

Welcome to the West Sonoma Inn & Spa website. By accessing or using this website (westsonomainn.online) and our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you and WEST SONOMA INN, LLC ("Company," "we," "us," or "our") governing your use of our website and services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes acceptance of the new Terms.

2. Description of Service

West Sonoma Inn & Spa provides hospitality services including:

• Hotel accommodations and lodging
• Spa and wellness treatments
• Wine country tours and experiences
• Event hosting and venue services
• Dining and culinary experiences

This website provides information about our services and allows you to submit booking inquiries and contact requests. All reservations are subject to availability and confirmation by our staff.

3. Eligibility

To use our website and services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding agreement
• Provide accurate and complete information when requested
• Comply with all applicable laws and regulations

If you are booking on behalf of others, you represent that you have the authority to bind them to these Terms.

4. User Responsibilities

As a user of our website and services, you agree to:

• Provide accurate, current, and complete information in all forms and communications
• Maintain the confidentiality of any account credentials
• Promptly update your information if it changes
• Use our website and services only for lawful purposes
• Not interfere with or disrupt the operation of our website
• Not attempt to gain unauthorized access to any part of our systems
• Not use automated systems (bots, scrapers) to access our website without permission
• Comply with all applicable laws and regulations

5. Prohibited Uses

You may not use our website or services:

• For any unlawful purpose or in violation of any laws
• To transmit spam, advertisements, or other unsolicited communications
• To impersonate any person or entity
• To distribute viruses, malware, or other harmful code
• To collect personal information about other users without consent
• To interfere with or circumvent security features
• To engage in any activity that restricts or inhibits others from using the website
• To make false, misleading, or fraudulent bookings or inquiries
• To harass, abuse, or harm another person
• To violate any intellectual property rights

We reserve the right to terminate or suspend access to our website and services immediately, without prior notice, for any violation of these Terms.

6. Intellectual Property

All content on this website, including but not limited to:

• Text, graphics, logos, and images
• Website design and layout
• Software and code
• Trademarks and service marks

is the property of WEST SONOMA INN, LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute any content without our prior written permission
• Modify, create derivative works from, or exploit any content
• Use our trademarks without prior written consent
• Remove any copyright or proprietary notices

Limited, non-exclusive, non-transferable permission is granted to view and print content from this website for personal, non-commercial use only.

7. Bookings and Reservations

Booking Requests

Submitting a booking request through our website does not guarantee a reservation. All bookings are subject to:

• Availability confirmation
• Verification of guest information
• Payment authorization
• Acceptance of our cancellation and deposit policies

Cancellation Policy

Cancellation policies vary by booking type and season. Specific cancellation terms will be provided at the time of booking confirmation. Generally:

• Cancellations made 72 hours or more before check-in may receive a full refund
• Cancellations within 72 hours of check-in may be subject to charges
• No-shows will be charged the full reservation amount

Please confirm specific cancellation terms when making your reservation.

Check-In and Check-Out

Standard check-in time is 3:00 PM and check-out time is 11:00 AM. Early check-in and late check-out may be available upon request and subject to availability.

Guest Conduct

Guests are expected to conduct themselves in a manner respectful of other guests, staff, and property. We reserve the right to refuse service or terminate accommodations for guests who violate these expectations.

8. Payment and Pricing

• All prices are quoted in U.S. dollars
• Prices are subject to change without notice
• Applicable taxes and fees will be added to the room rate
• Payment is due at the time of booking confirmation
• We accept major credit cards

9. Disclaimer of Warranties

THIS WEBSITE AND ALL CONTENT, MATERIALS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or completeness of content

We do not warrant that:

• The website will be uninterrupted or error-free
• Defects will be corrected
• The website is free of viruses or other harmful components
• The results of using the website will meet your requirements

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEST SONOMA INN, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, or other intangible losses
• Damages resulting from your use or inability to use the website or services
• Damages resulting from unauthorized access to your data
• Damages resulting from any third-party content or services

Our total liability for any claim arising from or related to this website or our services shall not exceed the amount you paid, if any, for access to the website or the services in question.

Some jurisdictions do not allow the limitation or exclusion of certain damages, so the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless WEST SONOMA INN, LLC and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the website or services
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

12. Third-Party Services and Links

Our website may contain links to third-party websites or services that are not owned or controlled by WEST SONOMA INN, LLC. We have no control over and assume no responsibility for:

• The content, privacy policies, or practices of third-party websites
• The accuracy or reliability of third-party information
• Any transactions conducted with third parties

We encourage you to review the terms and privacy policies of any third-party websites you visit.

13. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

14. Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms
• Conduct that we believe is harmful to other users, our business, or property
• Legal requirements or requests from law enforcement

Upon termination:

• Your right to use the website will immediately cease
• Any pending bookings may be cancelled subject to our cancellation policy
• Provisions of these Terms that by their nature should survive termination shall remain in effect

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or your use of our website or services shall be resolved exclusively in the state or federal courts located in Sonoma County, California, and you consent to personal jurisdiction in those courts.

16. Dispute Resolution

Before filing a claim against WEST SONOMA INN, LLC, you agree to attempt to resolve the dispute informally by contacting us at contact@westsonomainn.online. We will attempt to resolve disputes through good-faith negotiation.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and WEST SONOMA INN, LLC regarding your use of our website and services and supersede any prior agreements.

19. No Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights. Any waiver must be in writing and signed by us to be effective.

20. Contact Information

If you have any questions about these Terms, please contact us: